.woocommerce-account {
    --tns-ink: #12211b;
    --tns-muted: #5d6b64;
    --tns-green: #176b4a;
    --tns-green-dark: #0f4d35;
    --tns-mint: #eff8f3;
    --tns-line: #d5e2da;
}

.woocommerce-account .tns-heading,
.woocommerce-account .tns-ticket-header {
    display: flex;
    align-items: flex-start;
    justify-content: space-between;
    gap: 1.5rem;
    margin-bottom: 1.4rem;
    padding-bottom: 1.2rem;
    border-bottom: 2px solid var(--tns-line);
}

.woocommerce-account .tns-heading span,
.woocommerce-account .tns-ticket-header > div:first-child > span {
    color: var(--tns-green);
    font-size: .73rem;
    font-weight: 800;
    letter-spacing: .1em;
    text-transform: uppercase;
}

.woocommerce-account .tns-heading h2,
.woocommerce-account .tns-ticket-header h2 { margin: .25rem 0 .4rem; }
.woocommerce-account .tns-heading p,
.woocommerce-account .tns-ticket-header p { max-width: 44rem; margin: 0; color: var(--tns-muted); }

.woocommerce-account .tns-ticket-list { display: grid; gap: .75rem; }
.woocommerce-account .tns-ticket-card {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 1rem;
    padding: 1rem 1.1rem;
    border: 1px solid var(--tns-line);
    border-radius: 12px;
    color: var(--tns-ink);
    text-decoration: none;
    transition: border-color .15s ease, box-shadow .15s ease, transform .15s ease;
}
.woocommerce-account .tns-ticket-card:hover { border-color: var(--tns-green); box-shadow: 0 10px 24px rgba(18, 33, 27, .08); transform: translateY(-1px); }
.woocommerce-account .tns-ticket-card h3 { margin: .15rem 0; font-size: 1.05rem; }
.woocommerce-account .tns-ticket-card p { margin: 0; color: var(--tns-muted); font-size: .88rem; }
.woocommerce-account .tns-ticket-card > div:last-child { display: grid; justify-items: end; gap: .45rem; }
.woocommerce-account .tns-ticket-card time { color: var(--tns-muted); font-size: .78rem; }

.tns-status {
    display: inline-flex;
    padding: .28rem .58rem;
    border-radius: 999px;
    background: #edf1ef;
    color: #405149;
    font-size: .72rem;
    font-weight: 800;
    white-space: nowrap;
}
.tns-status--waiting_support { background: #fff3cd; color: #735b00; }
.tns-status--waiting_customer { background: #e6f0ff; color: #1b4d8f; }
.tns-status--resolved { background: #e3f5e9; color: #176b4a; }
.tns-status--closed { background: #edf0ee; color: #5d6b64; }

.woocommerce-account .tns-ticket-header > div:last-child { display: grid; justify-items: end; gap: .5rem; }
.woocommerce-account .tns-thread { display: grid; gap: 1rem; margin: 1rem 0 1.5rem; }
.woocommerce-account .tns-message { max-width: 88%; padding: 1rem 1.1rem; border: 1px solid var(--tns-line); border-radius: 14px; background: #fff; }
.woocommerce-account .tns-message--customer { justify-self: end; border-color: #b9ddc9; background: var(--tns-mint); }
.woocommerce-account .tns-message--staff { justify-self: start; }
.woocommerce-account .tns-message header { display: flex; justify-content: space-between; gap: 1rem; margin-bottom: .7rem; }
.woocommerce-account .tns-message time { color: var(--tns-muted); font-size: .77rem; }
.woocommerce-account .tns-message > div { white-space: normal; overflow-wrap: anywhere; }
.woocommerce-account .tns-attachments { margin: .8rem 0 0; padding-top: .7rem; border-top: 1px solid var(--tns-line); }

.woocommerce-account .tns-form { display: grid; gap: 1rem; }
.woocommerce-account .tns-form__row { display: grid; grid-template-columns: 1fr 1fr; gap: 1rem; }
.woocommerce-account .tns-form label { display: grid; gap: .4rem; color: var(--tns-ink); font-weight: 700; }
.woocommerce-account .tns-form small { color: var(--tns-muted); font-weight: 400; }
.woocommerce-account .tns-form input[type="text"],
.woocommerce-account .tns-form input[type="file"],
.woocommerce-account .tns-form select,
.woocommerce-account .tns-form textarea { width: 100%; border: 1px solid #bfcfc6; border-radius: 8px; background: #fff; }
.woocommerce-account .tns-form textarea { resize: vertical; }
.woocommerce-account .tns-reply { margin-top: 1.5rem; padding: 1.2rem; border: 1px solid var(--tns-line); border-radius: 12px; background: #fafcfb; }
.woocommerce-account .tns-status-form { margin-top: 1rem; padding-top: 1rem; border-top: 1px solid var(--tns-line); }
.woocommerce-account .tns-empty { padding: 2.5rem 1.5rem; border: 1px dashed #aec5b8; border-radius: 14px; background: #f8fbf9; text-align: center; }
.woocommerce-account .tns-empty strong { color: var(--tns-green-dark); font-size: 1.15rem; }
.woocommerce-account .tns-notice { margin: 0 0 1rem; padding: .8rem 1rem; border-left: 4px solid #b23b3b; background: #fff0f0; }
.woocommerce-account .tns-notice--success { border-color: var(--tns-green); background: var(--tns-mint); }
.woocommerce-account .tns-notice--warning { border-color: #c78a00; background: #fff7df; }

@media (max-width: 720px) {
    .woocommerce-account .tns-heading,
    .woocommerce-account .tns-ticket-header,
    .woocommerce-account .tns-ticket-card { align-items: stretch; flex-direction: column; }
    .woocommerce-account .tns-ticket-card > div:last-child,
    .woocommerce-account .tns-ticket-header > div:last-child { justify-items: start; }
    .woocommerce-account .tns-form__row { grid-template-columns: 1fr; }
    .woocommerce-account .tns-message { max-width: 96%; }
}